The work order system and work order processing have been refined and continuing improvments are being phased in that will have a beneficial impact on our ability to deliver dependable and quality services.

"Work order" is a term frequently used in the technologies industry. It transforms a request for service into an action document for evaluating and completing the requested work. "Work orders" at our head quarters are created in a Computer Maintenance Management System.  This computerized system is used to track the progress of work orders from "customer request" through to completion.

When a customer submits a request for service by e-mail, snail mail or by telephone the Work Order Clerk in our headquarters must complete a computerized form. Before the form can be considered complete, the Work Order Clerk needs to obtain specific information from you. An alternative method of submission is the use of our WEB based work order system, WEBLINK where the requester enters the information below. This will typically speed the process of the work request process. No matter the method of submission the following information will be needed:

Your NAME.
Your TELEPHONE NUMBER.
PRIORITY of the request
The EQUIPMENT NUMBER - in our system this will complete the LOCATION  where the work is to be performed.

These entries must be entered in the following text boxes. You cannot edit or add.
A TASK DESCRIPTION of your request in sufficient detail to be acted upon. Please complete the following information to either create or check on the status of a work order.